At Promarty.com, we aim to provide fast, safe, and reliable delivery services across Bangladesh. This Delivery Policy explains how we handle order delivery from confirmation to doorstep arrival.

 

1. Order Confirmation

• After you place an order, our team will verify and confirm it via phone, SMS, or email.

• Only confirmed orders are processed for delivery.

 

2. Delivery Areas

We deliver all over Bangladesh, including both urban and rural areas. Major coverage includes Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, and surrounding locations.

 

3. Delivery Timeframe

• Inside Dhaka: 1–3 working days

• Outside Dhaka: 3–7 working days
  Delivery time may vary due to product availability, courier conditions, weather, or unforeseen delays.

 

4. Delivery Method

• Orders are delivered through trusted courier and logistics partners.

• In some areas, home delivery or nearest pickup point delivery may be applied depending on location.

 

5. Delivery Charges

• Delivery charges depend on product type, weight, and location.

• Some promotional offers may include free delivery on selected products.

 

6. Customer Availability

• Please ensure someone is available at the delivery address during delivery time.

• If delivery fails due to customer unavailability, re-delivery may be arranged with possible additional charges.

 

7. Inspection on Delivery

• Customers are encouraged to check the product at the time of delivery.

• If any issue is found (damaged or incorrect item), report it immediately to the delivery person or our support team.

 

8. Failed Delivery

• If delivery attempts fail multiple times, the order may be returned to our warehouse.

• Re-shipping may require additional delivery charges.

 

9. Contact Us

For any delivery-related support:

Promarty.com
Email: support@promarty.com
Website: https://promarty.com

By using Promarty.com, you agree to this Delivery Policy.