AtΒ Promarty.com, we aim to provide fast, safe, and reliable delivery services across Bangladesh. This Delivery Policy explains how we handle order delivery from confirmation to doorstep arrival.
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1. Order Confirmation
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After you place an order, our team will verify and confirm it via phone, SMS, or email.
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Only confirmed orders are processed for delivery.
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2. Delivery Areas
We deliver all over Bangladesh, including both urban and rural areas. Major coverage includes Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, and surrounding locations.
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3. Delivery Timeframe
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Inside Dhaka: 1β3 working days
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Outside Dhaka: 3β7 working days
Delivery time may vary due to product availability, courier conditions, weather, or unforeseen delays.
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4. Delivery Method
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Orders are delivered through trusted courier and logistics partners.
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In some areas, home delivery or nearest pickup point delivery may be applied depending on location.
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5. Delivery Charges
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Delivery charges depend on product type, weight, and location.
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Some promotional offers may include free delivery on selected products.
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6. Customer Availability
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Please ensure someone is available at the delivery address during delivery time.
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If delivery fails due to customer unavailability, re-delivery may be arranged with possible additional charges.
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7. Inspection on Delivery
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Customers are encouraged to check the product at the time of delivery.
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If any issue is found (damaged or incorrect item), report it immediately to the delivery person or our support team.
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8. Failed Delivery
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If delivery attempts fail multiple times, the order may be returned to our warehouse.
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Re-shipping may require additional delivery charges.
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9. Contact Us
For any delivery-related support:
Promarty.com
Email: support@promarty.com
Website: https://promarty.com
By using Promarty.com, you agree to this Delivery Policy.