At Promarty.com, we ensure safe, secure, and flexible payment options for customers across Bangladesh. This Payment Policy explains how payments are processed for orders placed on our website.

 

1. Accepted Payment Methods

We offer multiple convenient payment options, including:

• Cash on Delivery (COD) (available in most locations in Bangladesh)

• Mobile Financial Services (MFS): bKash, Nagad, Rocket

• Online Payment Gateway (if available at checkout)

 

2. Cash on Delivery (COD)

• Customers can pay in cash when the product is delivered.

• COD is subject to product type, location, and order value.

• In some cases, partial advance payment may be required for confirmation.

 

3. Mobile Payment Instructions

• Customers may be asked to send payment to our official bKash/Nagad/Rocket merchant number.

• Always confirm payment details from our official support team before sending money.

• Keep your transaction ID for verification.

 

4. Order Confirmation

• Orders are confirmed only after successful payment (for prepaid orders) or verification (for COD orders).

• We may contact you for confirmation before processing.

 

5. Payment Security

• Promarty.com ensures secure handling of all transactions.

• We do not store sensitive payment details such as card or wallet PIN information.

• All payments are processed through trusted and secure channels.

 

6. Refund on Payment Issues

• If any payment is received incorrectly or duplicated, it will be reviewed and refunded as per our refund policy.

• Refund processing time may vary depending on the payment method.

 

7. Fraud Prevention

• Customers are advised to only make payments to official Promarty.com accounts.

• We are not responsible for payments made to unofficial or third-party accounts.

 

8. Contact Us

For payment-related inquiries:

Promarty.com
Email: support@promarty.com
Website: https://promarty.com

By placing an order on Promarty.com, you agree to this Payment Policy.